Customer Service Sup....
Customer Service Supervisor
Posted on :
06-02-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
0 - 0 years
Monthly Salary
KWD 123 - 123
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
06-02-2022
Job Description
Req ID : 866111
- Investigate customer's problems and find solutions.
- Compile and print reports on overall customer satisfaction.
- Isolate and identify areas of improvement.
- Communicate with customers via phone, email, or letter.
- Hire, train, coach and terminate customer service agents.
- Continuous development and enhancement of department's SOPs.
- Handle major incidents that cannot be resolved by agents.
- Ask customers to provide feedback on agents and customer service experience.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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