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Customer & Market Insight
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Customer & Market In....
drjobs Customer & Market Insight العربية

Customer & Market Insight

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1 Vacancy
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Jobs by Experience

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3 - 0 years

Job Location

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Jeddah - Saudi Arabia

Monthly Salary

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SAR 6000 - 10000

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 713565
  • Manage 3rd party to delivery monthly KPIs on time and with quality.
  • Review quality measures and highlight any information gaps / strategic actions
  • Parallel listening of 30-40 of telephonic interviews on a monthly basis for quality assurance of Health tracker
  • Ensure robust sampling requirement are met by examining quotas across demographic profiles
  • Update monthly sampling and reporting databases (Brand Health, Market Intelligence and Lapse studies)
  • Update internal Brand Health templates, write insightful conclusions and actions
  • Assist in research projects to fulfill information gaps
  • Prepare presentations for QLTs, and internal stakeholders

Employment Type

Full Time

Company Industry

Insurance

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

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