Employer Active
🔸Communicating with customers over live chat and phone calls to answer their questions and help solve their problems
🔸Building relationships with customers from the moment they walk in the door by welcoming them and making sure they're happy with their experience
🔸Exhibiting a strong sense of empathy when dealing with people & communicating with different teams to resolve the customers' issues
🔸Ensuring the customer is WOW'ed by our service by going above & beyond to make sure they leave the conversation satisfied
🔸 Communicating feedback to the team and following up on resolving customers' pain points
Internship