Coordinator Logistics Operations

Role Summary:

We are looking for an operation coordinator with a good logistics background to pursue scaling our multifaceted and dynamic restaurant operations team.

You will also play a role in ensuring our operation capabilities are continuously evolving to meet the ongoing needs of the business and our Talabat GO service by improving food and non-food vendors' performance.

What’s on Your Plate?

• Vendor training including installation of talabat system at partner locations
• Ensures & improves the restaurant's operation and increases the order acceptance rate, reduces vendor delay
• Implement new configurations to support operations
• Proactively liaise with Restaurants, investigating and resolving restaurant issues promptly
• Identify causes of operational issues as well as symptoms, diagnosis, and cure
• Collaborative problem-solving with many different stakeholders in the business:, Account management, Rider Operations, Customer Service, etc
• Restaurant Performance Data Analysis & Reporting
• Scheduling and carrying out training with new and existing restaurant partners, troubleshooting, and tech replacement
• Create and implement programs and projects that promote operational excellence.

What did we Order?

• Bachelor’s Degree
• 1-2 years experience in operations or logistics. food/grocery tech industry is highly desirable
• The ability to quickly adapt to new environments and systems so you can hit the ground running
• A highly organized and detail-oriented with an analytical mindset
• Advanced Excel and Data Interpretation Skills
• Strong communication skills, both written and verbal