Construction Manager Airports

German-Speaking Safari Operations Administrator

Our client, an Australian-Based boutique adventure tour operating business, sells bespoke adventure safaris to southern and east Africa for small groups or FIT s from Australia, New Zealand and German-speaking countries. They live and breathe African safaris. For over 25 years, they have explored Africa, a lifestyle that has instilled a great love for Africa in each one of us. They live for exhilarating, heart-stopping moments in the wild and sharing these extraordinary adventures with you.

Job Type: Remote | Full-time

Requirements

• Fluency in German and English required.
  
• Appropriate qualifications in travel will be an advantage, although not essential.
  
• Have a very good working knowledge of safari Africa having worked in travel as an operational administrator with at least 2 years of experience.
  
• Have a love for adventure and wildlife, having travelled to wilderness areas in safari Africa including both Southern and East Africa.
  
• Being extremely structured, organised, honest and with a focus on attention to detail are essential, as industry-leading service is the goal!
  
• Excellent numeracy skills
  
• Be an all-rounder, and able to work independently with initiative, reliability, and good organisational skills.
  
• Have an outgoing personality and great people skills.
  
• Having good MS Office skills is essential and WordPress experience will be an advantage.
  

Responsibilities

• Responsible for invoicing, payments of suppliers, booking confirmation forms, guest information forms and detailed final travel documents for tours.
  
• Handling the administration for entry restrictions, visas, authorization forms, membership rewards transfers, etc.
  
• Research various destinations and means of travel regarding prices, customs, weather, reviews etc.
  
• Diagnose the clients specifications and wishes and suggest suitable travel packages or services
  
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  
• Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  
• Collect deposits and balances
  
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  
• Handle unforeseen problems and complaints and determine eligibility for money returns
  
• Attend conferences to maintain familiarity with tourism trends
  
• Create and update electronic records of clients
  
• Maintain relationships with key people
  
• Keep financial statements and documents
  

Did we spark your interest? Then apply today!

We look forward to hearing from you soon!

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Black Pen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.

Fluency in German and English required. Appropriate qualifications in travel will be an advantage, although not essential. Have a very good working knowledge of safari Africa having worked in travel as an operational administrator with at least 2 years of experience. Have a love for adventure and wildlife, having travelled to wilderness areas in safari Africa including both Southern and East Africa. Being extremely structured, organised, honest and with a focus on attention to detail are essential, as industry-leading service is the goal! Excellent numeracy skills Be an all-rounder, and able to work independently with initiative, reliability, and good organisational skills. Have an outgoing personality and great people skills. Having good MS Office skills is essential and WordPress experience will be an advantage. Responsibilities Responsible for invoicing, payments of suppliers, booking confirmation forms, guest information forms and detailed final travel documents for tours. Handling the administration for entry restrictions, visas, authorization forms, membership rewards transfers, etc. Research various destinations and means of travel regarding prices, customs, weather, reviews etc. Diagnose the clients specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key people Keep financial statements and documents Did we spark your interest? Then apply today! We look forward to hearing from you soon! ----- Black Pen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.