Collection Manager

• Develop work standards, objectives, and design/maintain effective workflows and operating procedures related to collections of accounts receivable.
• Proactively manage a series of projects to improve the efficiency of the revenue to cash cycle. Work closely with the billing department to effectuate changes designed to maximize collection efficiency.
• Partner with IT to improve processes and better incorporate technology in collections efforts with clients.
• Responsible for leading a collections department, implementing policies, internal process functionality, and creating strategic plans.
• Provide leadership and direction to the collections team, to facilitate collections and mitigate future aging delinquency accounts.
• Proactively monitor collection activities and develop plans/solutions and processes to reduce late balances.