Employer Active
0 - 0 years
KWD 123 - 123
Any Nationality
N/A
1 Vacancy
• Support the Store management in strengthening a client-centric culture among the team & ensure the full implementation of the Gucci Clienteling program and initiatives
• Ensure the comprehension of the Clienteling KPIs, monitor the performances and implement action plans to improve them, focusing especially on the data collection, data quality and client retention
• Coach, train & support each client advisor on the selling floor and through one-to-one sessions: implement & follow a coaching calendar
• Ensure that the team understands and deploys the client strategy across the country stores.
• Regularly provide feedback on competitor client services to store management, the RAM, and the Hub clienteling team.
Retain and develop the existing clients
Full Time