Automation Security Engineer

Requirements

What Skills & Abilities Are Needed?

• Be naturally curious with good troubleshooting skills, continue to ask why until you get to the root cause, and continue to tackle the problem from different angles until a solution is found. You should be comfortable figuring it out independently, even if you have never seen a particular issue before. Good instincts and research skills are helpful here.
• Be focused on providing the highest quality customer experience.
• Work independently or in teams, manage a full schedule, and seek new tasks with minimal oversight.
• Have strong interpersonal English-based communication skills via oral and written means.
• Have strong attention to detail and follow through on all work without management follow-up.
• Be an avid learner and continuously engage with new and existing technologies.
• Focus on providing the highest quality customer support experience.
• Possess a strong work ethic, sense of urgency, and enthusiasm.
  

What Education & Experience is Needed?

• This is an expert-level position for candidates with a bachelor’s degree or relevant experience.
• 10 years of prior IT support experience in field service, project management, or network administration positions.
• Having prior customer service positions is helpful.
• Having prior experience at an MSP is helpful.
• Relevant hardware, software, and technology vendor certifications like CompTIA, Fortinet NSE, and Microsoft are a plus.
• Scripting skills are required, with a significant emphasis on PowerShell.
• Strong understanding of network security design and implementation principles is required.
• Active Directory administration skills are required.
• Microsoft 365 administration skills are required.
• Understanding of networking used in small businesses.
• Experience with using and supporting workstation-based Windows, macOS, and Unix/Linux-based operating systems.
• Experience with cloud-based business-grade applications and productivity platforms.
• Have a fundamental understanding of a wide array of technologies. At a minimum, you will be asked to work with the following technologies: Traditional and Azure Active Directory, DNS, DHCP, RAID, Routers, VLAN’s, SSL VPN, IPSEC VPN’s, Group Policy, Azure, AWS, Office 365, SMTP, RDP, and a wide array of data backup software and hardware.
  

What You’ll Be Working On

Why Next7 IT?

Join a team that provides the highest customer support experience through standard operating procedures, well-developed support tools, and customer service-focused support staff.

We are accountable to each other and believe in the power of hard work directed at the right thing. We know that our industry doesn’t stay the same, and if we don’t increase our value to clients, someone else will. We are open-minded and candid with each other to find out what is true and consider alternative viewpoints. We believe in creating and using well-documented systems.

Be part of a growing team, loved by our clients, with many opportunities for future growth, training, and development.