ATM Channel - Operat....
ATM Channel - Operations and Support
Posted on :
27-06-2022
Employer Active
1 Vacancy
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Jobs by Experience
0 - 6 years
Monthly Salary
KWD 123 - 123
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
27-06-2022
Job Description
Req ID : 1170618
- Operational Support
- Monitoring a network of 300+ ATMs with an average of 1 million financial transactions for the value of KD128MM per month and generating a gross revenue of KD790K
- Oversee the migration of all ATMs / ITMs to our NEW internal network switch
- Manage the NEW switch related operation tasks
- Monitor and ensure NEW NCR incident management system (related to ATM/ITM critical and non-critical tickets) is adhering to SLA
- Manage multiple Cash in Transit Companies (CIT) and ensure they are adhering to SLA to guarantee ATMs are replenished and serviced on time
- Ensure NCR is adhering to SLA related to the new “managed services” as per agreement
- Ongoing test of newly added services and ensure smooth roll-out
- Create CRs and NRs for TID creation and overlook the deployment / removal, machine preparation, branding and marketing materials
- Communicate any new installation/ removal to all stake holders such as (Knet, CPD, CPU, Security, Cash unit, etc.) and manage related activities.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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