ASSISTANT TRAINING MANAGER
Posted on :
17-11-2022
Employer Active
1 Vacancy
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Jobs by Experience
3 - 0 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
17-11-2022
Job Description
Req ID : 1677137
- Preparation, faciliating, conductng of classrooms and on-the-job training
- Monitor training effectiveness of programmes delivered
- Perform training administration duties and maintain training records
- Design and develop On The Job training plan
- Maintain and developinternal support to achieveservice quality standards
- Accompany evaluations with meaningful and constructivefeedback
- Analyze service metrics to identify service gaps and call for improvement
- Monitor and evaluate customer service performanceon front liner and team level to induce excellence service standard
- Provide coaching and mentoring of newly hired on board
- Maintain library of training resources and aids
- Liaise with various stakeholders and external parties for any training requirements
- Actively support and recommend continuous improvement pertaining to training processes
- Contribute to the team culture in a positivemanner
- Any other adhoc projects/tasks delegated by the training manager
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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