Employer Active
Will be responsible for designing, executing, assessing, and troubleshooting software programs and applications which include: configuring, analyzing, designing, coding, developing, unit testing and documenting software specifications throughout the project life cycle. This responsibility will extend to contributing in the estimates of projects, the quality and timeliness of the deliverables and the project’s compliance to the organizational processes and standards.
Key Accountabilities
Developing front end and back end applications and/or systems.
Designing and developing APIs.
Ensuring cross-platform optimization for mobile phones.
Troubleshooting issues in the product (application and data), database server, web server (IIS), and networks, to minimize the risk of disruptions.
Ensuring reviews are fully documented and actions are raised and fulfilled
Being involved in changes to the service operation tools, processes, and working practices.
Coordinating with Product Development and Implementation teams to support product updates.
Create security and data protection settings.
Build features and applications with a mobile responsive design.
Develop, test, and maintain web and web service applications built on open-source technologies.
Work closely with the Development team on analysis, requirements gathering and reporting project status.
Design, develop, and test applications in accordance with established standards.
Prepare reports on the status, operation and maintenance of the software.
Participle in any related solution reviews and design codes.
Develop and tune integrations between applications.
Analyze and resolve technical and application problems.
Ensure adherence to our internal procedures regarding Quality, Security, Incident Management, Problem Management, Change Management, and Service Level Management.
Provide end-to-end support/operations service to clients through investigation, diagnosis, and fix preparation. To provide the client means to resolve tickets and to provide information and knowledge about the solution.
Develop scripts for data rectification for data-related issues cause by a bug in the modules.
Find root causes through problem investigation and management to reduce incidents and increase customer satisfaction.
Adapt to different processes managing change lifecycle end to end in order to address clients demands and requests as fast as possible. DocuSign Envelope ID: 4149FBCDD3-91B0-5899CC844C6D
Full Time