3rd Level Support Diakonie Eine Welt gem GmbH
3rd Level Support Di....
drjobs 3rd Level Support Diakonie Eine Welt gem GmbH ุงู„ุนุฑุจูŠุฉ

3rd Level Support Diakonie Eine Welt gem GmbH

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1 Vacancy

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Jobs by Experience


1 - 0 years

Job Location


Manama - Bahrain

Monthly Salary


Not Disclosed


Salary Not Disclosed


Any Nationality




1 Vacancy

Job Description

Req ID : 2585763

Support Engineer 3rd Level @ Diakonie Eine Welt gem. GmbH

Job Technologies

  • JIRA
  • Confluence
  • pfSense
  • mikrotik
  • Microsoft Office
  • Azure
  • Git
  • Bash
  • Python
  • PowerShell
  • Windows
  • univention
  • PRTG

Your role in the team

We offer:

  • a job with meaning in an organization that
  • Values diversity
  • work at eye level in an enthusiastic,
  • helpful and committed team
  • more varied and constantly changing
  • modernizing task area with space for your own ideas
  • Home office as part of our everyday working life
  • flexible, family and training friendly
  • Working time models
  • additional days off on Good Friday,
  • Reformation Day, Christmas (December 24th) and New Year's Eve
  • company health management e.g. myclubs,
  • personal advice, sustainable reintegration etc.
  • subject- and job-specific training,
  • Educational leave of up to one week per year
  • transparent remuneration according to Diakonie-KV. The
  • Monthly gross salary (14x annually) is for 37 hours per week (full-time)
  • depending on the crediting of previous service periods from EUR 2,727 to EUR 3,387 plus the valorization for 2024

Your tasks with us; you:

  • supports our 1st/2nd level IT support team
  • in daily business and want support at a high level of quality
  • delivery
  • document and manage customer inquiries
  • in our ticket system (Jira)
  • supports our colleagues in helping us
  • for self-help with the creation and maintenance of our internal
  • Knowledge Base
  • you actively shape our support process and
  • optimize our IT landscape
  • plans the construction/dismantling of IT infrastructure
  • with our customers and supports them on site

Our expectations of you


  • Completed technical training (apprenticeship, technical school, HTL, etc.)


  • You have good, practice-oriented network knowledge


  • you are an IT-savvy career changer with at least 5 years of professional experience



  • ๐Ÿ
  • Extra Holidays
  • ๐Ÿ™…โ€โ™‚๏ธ
  • No All-In Contracts
  • ๐ŸšŒ
  • Excellent Traffic Connections

Employment Type

Full Time

Department / Functional Area


Key Skills

About Company

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