3rd Level Support Diakonie Eine Welt gem GmbH
Posted on :
03-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2585763
Support Engineer 3rd Level @ Diakonie Eine Welt gem. GmbH
Job Technologies
- JIRA
- Confluence
- pfSense
- mikrotik
- Microsoft Office
- Azure
- Git
- Bash
- Python
- PowerShell
- Windows
- univention
- PRTG
Your role in the team
We offer:
- a job with meaning in an organization that
- Values diversity
- work at eye level in an enthusiastic,
- helpful and committed team
- more varied and constantly changing
- modernizing task area with space for your own ideas
- Home office as part of our everyday working life
- flexible, family and training friendly
- Working time models
- additional days off on Good Friday,
- Reformation Day, Christmas (December 24th) and New Year's Eve
- company health management e.g. myclubs,
- personal advice, sustainable reintegration etc.
- subject- and job-specific training,
- Educational leave of up to one week per year
- transparent remuneration according to Diakonie-KV. The
- Monthly gross salary (14x annually) is for 37 hours per week (full-time)
- depending on the crediting of previous service periods from EUR 2,727 to EUR 3,387 plus the valorization for 2024
Your tasks with us; you:
- supports our 1st/2nd level IT support team
- in daily business and want support at a high level of quality
- delivery
- document and manage customer inquiries
- in our ticket system (Jira)
- supports our colleagues in helping us
- for self-help with the creation and maintenance of our internal
- Knowledge Base
- you actively shape our support process and
- optimize our IT landscape
- plans the construction/dismantling of IT infrastructure
- with our customers and supports them on site
Our expectations of you
Education
- Completed technical training (apprenticeship, technical school, HTL, etc.)
Qualifications
- You have good, practice-oriented network knowledge
Experience
- you are an IT-savvy career changer with at least 5 years of professional experience
Benefits
Work-Life-Integration
- 🏝
- Extra Holidays
- 🙅♂️
- No All-In Contracts
- 🚌
- Excellent Traffic Connections
Employment Type
Full Time
Department / Functional Area
Key Skills
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