Guest care representative

Communication Skills: Ability to communicate effectively with clients from different cultures and backgrounds. The representative must be able to deal with customers courteously and professionally, understand their needs and solve their problems.

Languages: Ability to speak multiple languages, especially if the job is in an international environment. The ability to deal with customers in different languages ​​may be an important advantage.

Flexibility and patience: Working in the field of customer service requires great flexibility and the ability to deal with diverse and changing situations. The actor must remain calm and patient in all circumstances.

Product or service knowledge: A deep understanding of the products or services the company offers, and the ability to effectively direct customers and provide accurate information.