Room Service Senior Supervisor

• Supervise and lead a team of room service staff, including hiring, training, and scheduling
• Coordinate and manage patient meal orders, ensuring accuracy and timeliness of delivery
• Monitor food quality and presentation to ensure adherence to hospital standards
• Collaborate with kitchen staff and dietary services to accommodate patient dietary restrictions and preferences
• Maintain inventory of room service supplies and equipment, ordering as needed
• Implement and enforce sanitation and safety protocols in compliance with health regulations
• Handle patient inquiries and concerns regarding room service, providing prompt and effective resolutions
• Prepare reports on department performance and metrics as required

Requirements:

• Previous experience in a supervisory role within a hospital or healthcare setting is required
• Strong leadership and communication skills, with the ability to motivate and inspire a team
• Excellent customer service skills and a dedication to patient satisfaction
• Knowledge of food safety and sanitation regulations
• Proficiency in Microsoft Office Suite and food service management software
• Flexibility to work various shifts, including evenings and weekends as needed