Customer Service Advisor
Posted on :
26-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2560517
- Greet all customers promptly and provide timely professional service on Vehicle services, Tinting & PPF jobs.
- Explain customers on the benefits of products to generate additional revenue through products upgrade.
- Ensure vehicle cleanliness through use of vehicle protection materials such as seat covers and floor mats while receiving the vehicles.
- Provide clear cost estimations and delivery time information to customers; monitor the work progress and keep customers informed of additional jobs, changes in the costing and work completion.
- Ensure all customers data in the job cards are accurate based on the customers'' request and upload the necessary information in the system on time.
- Actively promote the value added services and benefits of tinting and PPF to increase the revenue.
- Assist on the marketing and promoting the services being offered to improve the sales revenue.
- Achieve the targets in revenue, customer satisfaction Index and fix-it-right set by the management.
- Handling cashier responsibilities such as Receiving cash, Open and close the cash desk, petty cash transactions and provide the necessary reports to Finance dept.
Employment Type
Full Time
Department / Functional Area
Key Skills
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