Call Center Manager
Posted on :
12-02-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
0 - 2 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
12-02-2024
Job Description
Req ID : 2272296
- Handle inbound calls and resolve queries.
- Escalate issues and seek advice when faced with complex issues/problems.
- Identify and assess customers' needs to achieve satisfaction.
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Employment Type
Full Time
Department / Functional Area
Key Skills
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