Employer Active
2 - 3 years
Not Disclosed
Salary Not Disclosed
Saudi Arabian
N/A
1 Vacancy
Managerial Experience: Previous experience as a call center manager or in related positions in customer service and communications. Ability to lead and manage a large team and achieve organizational goals.
Communication and leadership skills: The ability to communicate clearly and effectively with the work team and customers, and motivate and direct employees towards achieving the center’s goals.
Technical knowledge: Deep understanding of call center monitoring systems and communications technology. Ability to use customer relationship management (CRM) systems and various communications tools.
Data Analysis and Decision Making: The ability to analyze data and use it to make strategic decisions to improve call center performance.
Full Time