Manager - Guest Relation
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You will be updated with latest job alerts via emailJobs by Experience
1 - 2 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Job Description
• Prepare and manage the VIP arrivals list, ensuring designated managers and staff are allocated to cater to their needs.
• Take ownership of guest concerns and requests, ensuring swift and effective resolution to guarantee guest satisfaction.
• Oversee and evaluate the performance of Guest Relations Executives and Team Leaders, ensuring tasks are completed efficiently.
• Build and maintain rapport with VIP guests, facilitating recognition, gathering preferences, and ensuring personalized experiences.
• Attend to and fulfill special requests from VIP guests, both pre-arrival and during their stay, ensuring exceptional service.
Employment Type
Full Time
Department / Functional Area
Key Skills
