Patient Financial Services Manager
Posted on :
19-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2284002
- Functional responsibility for the key departmental areas: Accounts Receivable (insurance claims and billing; patient financial counselling) and Revenue Integrity (Charge Description Master, System Contracts Management).
- Ensures that a robust and effective range of policies and processes are in place related to the scope of the department’s responsibilities, reviewing existing policies and processes to ensure both fitness for purpose and alignment with best practice.
- Directs the development and implementation of a range of accurate and reliable management reports that provide sufficient visibility of the key performance indicators at departmental level, including compliance with policy. These include but are not limited to: inappropriately coded information, healthcare plan allocation and subsequent switching, late charges, DNFB rates, claim denials, subsequent challenges and rejections, accounts receivable, debtor days, value of write-offs and/or lost income opportunities.
- Ensures the daily monitoring of key performance indicators.
- Works with departmental Managers to ensure the timely identification and sufficient mitigation of underperformance in relation to departmental-related key performance indicators. This includes identification of performance trends and the subsequent determination of the root cause(s) of underperformance, both within and outside the department.
Employment Type
Full Time
Key Skills
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