Automation technician

This is a remote

Job Outputs:

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Plan Call List of existing enquiries

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Call potential students to enroll them for our upcoming programmes

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Close deals and ensure that potential students have made their payments for the courses

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Handle objections the best way possible to ensure targets are met

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Researching potential companies where we could assist and add value

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Generating leads for the Sales team

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Cold Calling and securing appointments with high level decision makers of the company

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Contacting potential or existing customers to inform them about a product or service

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Answering questions about products or the company

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Asking questions to understand customer requirements and close sales

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Enter and update customer information in the database

Competencies

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Task/priority management skills

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Attention to Details

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Accuracy

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Communication skills, including telephone skills

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Business Understanding

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Organising skills

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Able to communicate professionally at multiple levels when dealing with clients, superiors, colleagues, and other

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Time management, including the ability to respond to and resolve queries and issues in minimum

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Team player

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Negotiation skills

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Work under pressure

Personal attributes

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Good people and communication

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Resilience

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Deadline orientated must demonstrate an acute sense of urgency and

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Work in a fast-paced office

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Focus on analysing and solving problems

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Passion for optimizing work performance

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Emotional control when dealing with clients and management

Requirements

Minimum Requirements

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Matric

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Minimum Experience 2 Years sales Experience (Call Centre)

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Reliable laptop/desktop computer

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Reliable smart phone and headsets

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Access to reliable data connection with back-up power-bank to wi-fi router

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Computer Literacy (Ms Office Word, Excel and Outlook)

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Proven Sales skills

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Good Objection handling skills

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Excellent communication skills