Training Specialist

Reporting to: Training Manager

Industry: Restaurant/Food Services

Job Summary

• Identify the training needs of employees and the organisation through various methods.
• Design and develop training programs that align with organisational goals and address identified training needs.
• Conduct training sessions and/or coordinate with internal/external trainers to deliver training programs to employees.
• Measure the effectiveness of training programs through evaluation methods and identify areas for improvement.
• Create and source training materials, ensuring all materials are up to date and effectively support the learning objectives.
• Manage all scheduling and logistical aspects of training programs.
• Establish training policies and procedures with HR that align with company goals and regulations, and promote a culture of continuous learning.
• Identify opportunities for individual employee development and career growth, providing guidance on training courses and certifications.
• Staying up to date with the latest trends, technologies, and best practices in training and development.
• Regular visits to all branches and business units to assess performance gaps and/or improvements impacting service and sales.
  

Requirements

• Previous experience in a similar role, local/GCC hospitality
• Exceptional verbal and written communication, with strong public speaking, presenting and listening skills.
• Advanced computer skills, particularly MS Office, Email, and reporting tools.
• Fluency in English is essential, proficiency in other languages is considered a plus.
• A valid driving license.