Senior Sales Associate

• Achieving sales target of the shop & brands
• Understanding customer needs & recommending suitable product/brand
• Selling product to customers as per customer needs
• Up selling/ Cross selling, where necessary
• Maintaining customer relationships in order to build long term brand loyalty
• Handling new launches, promotion of products & visual merchandising
• Receiving payments, issuing receipts & handling cash
• Generating Daily Sales Report
• Maintaining general cleanliness, hygiene standards & visual displays
• Adhering to Standard Operating procedures
• Participating in Shop Inventory & ordering stocks
• Implementing CRM at the store level & providing relevant feedback
• Coordinating with Customer Care Centre for after sales service
• On the floor training & providing support to sales associates