Sales Associate

Job Description:

• Maintain a customer-focused approach to deliver GAME Service Excellence and display salesmanship spirit,
• Ensure proper aftersales services and customers receive their products on time and in good quality.
• Manage customer complaints and grievances in a professional way,
• Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team.
• Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities. Monitor monthly CRM database reporting.
• Ensure visual merchandising standards are as per company guidelines.

Qualifications and Skill Requirements:

• Professional experience (Years):2-3 Years
• Education:University Degree in Business Management (Retail) or Equivalent Management Course
• Proven retail experience
• Strong verbal and written communication skills
• Excellent Customer Service Skills
• Passion for the Retail/Fashion Industry
• Ability to make relationships with customers
• Upselling skills.
• Industry awareness