Guest Experience Agent

Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Job Description Responsibilities: Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following: - Consistently offer professional, friendly and engaging service - Greet all guests as they enter and exit the hotel while ensuring service standards are followed - Engage in conversation with first time visitors, showing them the lobby and offering directions as required - Assist guests regarding hotel facilities and promotions in an informative and helpful way - To follow department policies, procedures and service standards - To follow all safety policies - Other duties as assigned