Duty Manager HIA Lounges

Technical Support / Service Desk JD.

Dear Aspirant,

Walk -in with Resume Walk-out with an Offer,

Hiring only immediate joiners ..

One day Interview Process,....... easy selection..

Hiring for Technical Support / Service Desk / International Voice Support . Apply Now !!

Roles and Responsibilities

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  

• Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
  

• Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
  

• General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
  

• Productivity applications like Microsoft office tools.
  

• Open to work in 24*7 and work from office environment
  

• Analytical problem solvers who will understand issues and to resolve customer issues
  

• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
  

• Being proactive and show the utmost respect for customer s time
  

• Good time management, ensuring all contacts with customers add value
  

• Work from Office
  

Desired Candidate Profile

• Graduate / Under Graduate can apply
  

• Experience providing technical support.
  

• Experience working in a team dedicated to providing technical support
  

• Excellent written and verbal communication - English
  

• Technical knowledge: Windows, MS Office applications, One Drive ,email, search, downloading / installing software
  

• Skilled multitasker, ability to troubleshoot, technical ,communication and typing skills .
  

Perks and Benefits

• Salary Best in the market
  

• Unlimited Incentives based on performance
  

• 5 Days working
  

• 2 way transport