صاحب العمل نشط
Diagnosing and resolving technical issues with hardware or software systems
Consulting with users over the phone, in person or via online chat to understand and troubleshoot technical issues
Determining the need for and subsequently providing system reconfiguration
Assessing user needs and recommending technical solutions such as patches, upgrades or enhancements
Documenting technical support procedures and maintaining customer records
دوام كامل