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Established in the 1930s as a trading business AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai United Arab Emirates. Structured into five operating divisions; automotive financial services real estate retail and healthcare; employing more than 35000 employees across more than 20 countries in the Middle East Asia and Africa AlFuttaim Group partners with over 200 of the worlds most admired and innovative brands. AlFuttaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect excellence collaboration and integrity; AlFuttaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role
Maintains aspirational hospitality and fresh counter standards throughout the trading day for customers and colleagues. Maintaining a safe and legal working environment for customers and colleagues.
What you will do
Description:
SALES
Maintains aspirational Hospitality and Fresh Counter standards throughout the trading day for customers and colleagues
specification checklist to maintain opening Standards
display standards for opening and maintained at all time
Aware of sales targets and uses this information to drive additional sales
e.g. Cake orders Take away service Menu orders Call
and Collect (During Ramadan Only)
Replenishes products throughout the trading day
Maintains a safe and legal working environment for customers and colleagues
Performance Indicators
Required Skills to be successful
Define organizational policy and other factors that have a critical impact on the job
The Caf Assistant should have a friendly and engaging personality and be comfortable with working with members of the general public.
They should be confident helpful and polite and be physically fit as they will be on their feet for most of the day.
They should have a comprehensive understanding of the areas of sales they are working in: i.e. retail F&B fast moving stock etc. Most importantly they should be able to work as part of a team.
What equips you for the role
Minimum Qualifications and Knowledge:
High School Educated Basic Food Hygiene CertificateHACCPs training
Minimum Experience:
12 years of retail/ F&B sales experience
JobSpecific Skills:
Good verbal communication skills F&B hygiene knowledge and certification some heavy lifting ability to stand for a minimum of 8 hours
Behavioural Competencies:
Connects with our customer and each other by being positive determined respectful and taking ownership & responsibility to actively sell Ability to work well in a multiethnic and multicultural environment Ability to assist customers in a timely manner Excellent communication and customer service skills Knowledge of basic arithmeticcomfortable working as part of a small team Flexible approach to working hours and environment
About AlFuttaim Retail
AlFuttaim Retail has established itself as one of the leaders in Retail across the Middle East Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara Mango Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencers in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference
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