Billing & Collections Supervisor

We are searching for a motivated Billing & Collections Supervisor for an oil & gas company in Kuwait. This is a diverse position that requires coordination with both internal groups and external clients, focusing on Kuwait s operations and customers.

The Billing & Collections Supervisor is primarily responsible for invoicing and managing the collections of accounts receivables from our client base for our company in Kuwait (a KDIPA Licensed company). The position also requires the coordination of all other aspects of invoicing, collections, resolving customer billing/collections problems, and reducing accounts receivables and DSO s. This position will report to the company s General Manager.

Responsibilities:

• Must ensure that company policies and procedures are being enforced and adhered to at all times.
• Provide day to day supervision of employee job execution.
• Maintain relationships and work closely with all customers as per the organization s guidelines.
• Review and ensure accurate preparation of appropriate documentation for all billing / invoicing compliance.
• Supervise the DSO / DIR.
• Trains new staff.
• Negotiate customer payment plans and follow up.
• Conduct a variety of related reports.
• Resolves customer s questions and complaints regarding invoices and payments.
• Invoicing/billing.
• Collecting and visiting customers.
• Load invoices on customer websites as required.
• Perform additional duties as assigned by management.

Experience and Skills:

- Preferred minimum of 3 years of billing and collections experience including interaction with large customers and key stakeholders.

- Strong communication, problem-solving and analytical skills are required.

- Ability to work independently and adapt to a fast-changing environment.

- Must be proficient in Microsoft Office, specifically Excel and Word.

- Experience using company ERP systems, preferably JD Edwards and Oracle.

- Experience in the Oil and Gas industry is preferred but not essential.

- Must have attention to detail with an eye for accuracy.

- Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.

- Must be self-motivated and proactive with the ability to work effectively with other business departments.

- Strong analytical skills and ability to meet processing deadlines.

Requirements

- Degree level qualification preferred but not essential.

- Minimum High School Diploma required, plus a minimum of 3 years experience in the field of billing, accounts receivables, collections, and payment solutions.

-For non-Kuwaiti nationals you must have a transferable iqama/visa.