Assistant Manager - Restaurant

Financial Excellence - Maximize store profitability by tapping different sources of income to increase sales and assist in managing inventory and controlling variable costs. - Prepare data for producing daily, weekly, and quarterly financial reports. - Ensure all cash handling procedures are performed in an accurate and consistent manner, and in accordance with company policies and procedure. - Train the team on new products and follow up sales performance in different sales channels (dine-in, take out, home delivery, etc.) Guest Obsession - Talk to customers to get first time impressions and build lasting business relationships. - handle guest complaints and escalate cases to senior management if the situation warrants Operational Excellence - Properly place food and non-food materials requisitions using stock management system - Abide to restaurant operating hours based on venue and legal requirements - Monitor controllable costs and strive to achieve required financial objectives - Build robust partnerships and / or networks with key governmental and business bodies or institutions - Determine daily and weekly staffing needs according to business volume with a focus on productivity aspects - Ensure implementation of preventive maintenance routines, and maintaining adequate staffing levels - Periodically dissect products performance and recommend new ways to improve current performance, i.e., suggestive selling - Follow mechanisms and approaches to optimize the cost elements and maximize the profit margins - Conduct communication meetings and debriefs to keep the staff aware of the restaurant performance as well as company updates - Follow up cleaning schedules to ensure availing clean and sparkling facilities - Maintain the restaurant official documents and staff files in a safe place - Follow company regulations in handling daily sales and end of day procedures - Resolve employees concerns and ensure to provide positive work environment that boosts team retention and engagement. Keep attrition level to the minimum