Assistant IT Manager

What is in it for you: • Employee benefit card offering discounted rates in Accor worldwide • Learning programs through our Academies and the opportunity to earn qualifications while you work • Opportunity to develop your talent and grow within your property and across the world • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 What you will be doing • Manage and support all the systems in the operations. • Monitor the operation and security of all computer hardware and ensure that it is operating properly • Perform regular system's health check to ensure optimum performance of servers and network • Ensure that all software runs with no output errors, no response time problems and functioning according to specifications • Maintain accurate inventory and record of all hardware, software, and manuals purchased. • Evaluate, test, and deploy all software and hardware upgrades to the server infrastructure • Prepare a monthly report regarding the systems and issues related to smooth operation of application software • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups • Assist in developing, implementing, testing and maintaining server level disaster recovery plans • Manage & troubleshoot mailing, anti-virus and anti-spam system • Oversee database backup, and perform recovery and recovery test • Work closely with the rest of the team to provide end-user support and issue resolution • Research, evaluate and recommend system technologies to support business requirements • Create and maintain documentation for all processes and procedures • Create and develop IT department policies, standard operating procedures, safety, and evacuation procedures. • Ensure that the IT team has a complete understanding of and adherence to the policies, standard operating procedures, safety and evacuation procedures Qualifications Your experience and skills include: • Bachelor degree in computer science or equivalent • Microsoft Certified System Engineer, MCSE • Minimum 5 years of relevant experience with at least 1 year in a similar capacity • Good leading and communication skills • Solid understanding of Microsoft operating system, networking and Microsoft back office server products such as Active Directory, Exchange Server and Operation Manager • Up to date skills within a server environment and storage area network (SAN) • Experience on enterprise backup solutions • Solid system and applications problem solving and troubleshooting skills • Proficiency in English language Additional Information Your team and working environment: We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities