صاحب العمل نشط
Job purpose
The role holder is responsible for the Operations of SMOC application supervising field activities and troubleshooting with our Client and Consultants overall data management functionality and the validity intervention The role holder is also responsible for the distribution of reports as appropriate and creation of analytical reports in conjunction with other departments This includes developing of standardized regular reports clearing issues that require team management
Key Responsibilities / Tasks (but not limited to)
Oversees team of Operators performing SMOC and AMI related works ensuring correct data handling and meter/device management
Identifies diagnoses and resolves operation problems
To support in Billing monitoring and preparation this includes all preparation monitoring and corrective actions to be undertaken during billing and data collection and post billing activities)
Updates and maintains comprehensive documentation for all implemented networks
Works in cooperation with Quality Assurance and Continual Improvement section on securing and maintain the ISO / Risk Management / ISMS certification
Carriesout and ensures the compliance of all activities within the SMOC are inline with Kahramaa health and safety regulations
Receive and issue the Work Order and keeping records as per our clients requirements
Updates/corrects information in system keep record and prepare report etc regarding all kinds of data from SMOC and AMI sub systems as per clients requirements
Performs software enhancement and defect testing as a primary user of the application
Performs other tasks that may be assigned from time to time
Qualification & Experience
Vertical
Technology
Remote Work
No
دوام كامل