WNS Global Services

Assistant Manager Customer Experience and MIS.Customer Experience:Manage client visits end to end.Arrange for all client logistics (assist with visa hotel reservations airport/ground transfers meals arrangement etc.Drafting of client agenda by working closely with leadership teams.Wo More...

The Frontline Product Support team provides L1 & L2 support for multiple critical applications.This role involves addressing issues reported or escalated by users or the Level 1 support team monitoring applications for potential problems and proactively resolving them.You will man More...

Quality Manager Job Description Quality Manager oversees quality assurance processes and ensure compliance with industry standards and regulations. The ideal candidate will develop implement and maintain quality control systems to enhance product reliability and customer satisfaction. More...

Job Title: Generative AI Technical ArchitectJob SummaryWe are seeking an accomplished Generative AI Technical Architect to lead the design and development of cuttingedge AI solutions across our organization. The ideal candidate has a minimum of 8 years of experience in relevant techni More...

Greetings from WNS!!WNS is hiring for Order to Cash in Cash Application & Collection domain at Sr. Associate level.Eligibility Criteria:Should be okay with NIGHT SHIFTS & rotational shiftsImmediate Joiners requiredBCOM/BAF/MCOM/MBA candidates can applyRelev More...

Design and develop Dash boards and Reports for the Senior Business Managers to capture key metrics and trends (Compensation/payroll trends productivity analysis Employee positioning Total rewards trends) Data Management managing & maintaining compensation data efficiently for all More...

Key Responsibilities: New business Transition/Knowledge Acquisition Transfer and Training BAU . Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training Operations Attends meetings WBR /MBR within the program or with another department whe More...

Total Work Experience (in years) 5EducationalProfessional Qualifications Graduate or equivalent in any discipline from any recognized university Domain Knowledge and Experience Minimum 5 Years of BPO/KPO Work ExperiencePrior experience of Team handling for 2 years Shipping & Logis More...

Accurately and efficiently service travel requests via multiple channels (phone email chat etc.) ensuring all corporate travel policies and industry practices are followedDeliver extraordinary end to end customer service while maintaining an impeccable professional and enthusiastic de More...

Accurately and efficiently service travel requests via multiple channels (phone email chat etc.) ensuring all corporate travel policies and industry practices are followedDeliver extraordinary end to end customer service while maintaining an impeccable professional and enthusiastic de More...

 Job Role:Manage Invoice monitoring & Invoice processing payments and all activities related to AP (e.g. MDM/VMD)Manage Travel & Expense processing & audit along with overseeing the AR activities (Raising invoice)Interact with clients and suppliers through emails and More...

Job Title: Pharma Analytics Senior levelLocation: PAN IndiaExperience Required: Minimum 8 yearsIndustry: Pharmaceuticals / Analytics / ConsultingOverview You will be leading / managing a team of growing and dynamic analytics professionals whose main goal would be to help cl More...

Designation Customer Service Associate / Sr. Customer Service AssociateOverall Purpose Within agreed limits or the authority levels defined by the client for WNS process transactions accurately communicate as and when required via emails and ensuring at all times that the process is More...

To handle Accounts Receivables Global Accountabilities: Responsible for OTC (Cash apps Credit review collections deductions order release) Ability to work and perform in pressure Need to ensure that daily productivity are met Should perform all activities with the SLA Team player Int More...

General Ledger (MUM Lead Associate Ops General Ledger) Performing scheduled & reporting activities requiring analysis and research. Interacting with the ANZ based clients to resolve queries via email and phone and deliver on tasks.Perform Record to Report Daily & Monthly ac More...

Handling Back office processes providing solution to customers across various industries like Accounting Financial Shipping & Logistics Account in NonVoice processes.Qualifications : Must be at least high school graduate with Data Entry Experience Or at least 2 years completed i More...

Any Graduate with relevant KYC experience for international clients and ability to analyse the available information and take the independent call on the outcome of the processing done by him.Qualifications : Any graduationRemote Work : NoEmployment Type : Fulltime

Key Responsibilities:1. RealTime Monitoring: Monitor agent activity including adherence to schedules realtime performance metrics and service levels. Track and analyze queue metrics (e.g. call/chat volume average handle time) and forecast deviations. Identify and escalate serviceimpac More...

Bachelors Degree in Computer Science Engineering or in relevant departments.2. 2 years of experience in Software Testing/Quality Assurance.3. Demonstrated experience in developing and executing test cases scripts lans and procedures to support Agile methodology.4. Familiarity with ful More...

Greetings from WNS!!WNS is hiring for General Ledger (Record To Report) at Sr. Associate level.Eligibility Criteria:Should be okay with NIGHT SHIFTS & rotational shiftsImmediate Joiners requiredBCOM/BAF/MCOM/MBA candidates can applyRelevant experience of 24 yrs required with More...