Helpdesk Jobs in Abha

Excellent communication skills and the ability to interact with customers effectively and professionally. Deep understanding of customer needs and expectations and ability to analyze data related to customer experiences. Ability to design and implement customer experience strategies t More...

effective communication: Excellent communication skills with the ability to clearly articulate and understand customer needs. Patience and analysis: Ability to deal with customers patiently, understand the challenges they may face, and solve problems effectively. Product or service More...

Our services are retained by a high profile player in their arena. Our mandate is to engage top talent for their growing Information Technology office to help spearhead new training mandates and implementation of new e-learning systems.Responsibilities:Spearhead new IT Training implem More...

University degree in marketing, business administration, data science or related field. Deep understanding of data analysis principles and use of data analysis tools such as Excel, SQL, and Power BI. Ability to understand and interpret customer behavior and needs through data analysis More...

Follow established procedures and guidelines to meet productivity and accuracy targets. Contribute to process improvement initiatives to enhance data entry efficiency and effectiveness. Maintain confidentiality and handle sensitive information with utmost professionalis Market Re More...

University degree in a related field such as information technology, business administration, computer science, or any related major. A deep understanding of customer care systems and the technologies used in them, such as CRM, email, and social media platforms. Advanced analytical sk More...

Communication Skills: Good ability to communicate verbally and written with customers in a clear and friendly manner. Attention to detail: The ability to absorb the details of the products or services provided by the company and convey them correctly to customers. Patience and endur More...

Performing data entry and maintaining databases Collect and input data from various sources such as online, databases, surveys and documents Ensure the safety of all data and their availability when needed Communicate with other team members to ensure accuracy and safety of data More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

University degree in a related field such as business administration, marketing, hospitality management, or any related major. A deep understanding of customer service concepts and methods, including rules for dealing with customers and managing problems. Strong analytical skills to e More...