Desktop Support Engineer Jobs in Riyadh

Continuously update product knowledge and build competence in proposing effective solutions via demonstrations for end-user applications highlighting features benefits and advantages. Stay up to date with product knowledge, business flow and market dynamic. Always deliver exceptio More...

Monitor and action support request tickets relating to the business application suite promptly. Triage new support requests, ensuring the explanation is clear, and all required information has been provided/returned to the user requesting the necessary information. Provide day-to- More...

Deep understanding of business processes and the information systems used in them. The ability to provide technical support to users in solving problems and improving their experience. Knowledge of business process management methods and tools such as BPMN and process analysis techniq More...

Implementation of systems and execution of contracts with vendors related to tech infrastructure (Wifi system, switches and routers, servers, staff computers, security, VPNs, scanners and printers, etc.). Evaluate and assist in purchasing of technology infrastructure equipment and More...

Strong knowledge of the company's operations and operating system. Ability to analyze data and provide reports to improve operations. Excellent communication skills to deal with work teams in various regions. Ability to organize training and technical support for work teams in the More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

Educational qualifications: Bachelor's degree in information technology, computer, or related field. Training courses or professional certifications such as CompTIA A+, ITIL or MCSA may enhance the profile. Technical Experience: Previous experience in IT and network support. Prev More...

Ensure that all policies and procedures are implemented and well documented. Plan and coordinate the operational activities to guarantee compliance with local Laws and Regulations. Provide extensive support and guidance to Regional and International teams on Middle East compliance More...

Receive and resolve customer inquiries and complaints related to the orders in a timely manner. . Resolve issues related to incomplete orders and delivery blocks with customers and/or internal teams. . Building and maintaining relationships with clients as well as with other departm More...

Native or near-native English ability (additional languages a plus). A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought. A head for detail - you will be juggling phone calls, c More...

To achieve or exceed all Professional tools and accessories targets, both financial and specific objectives as deemed applicable by the Sales Manager. Establish close working relationships with End-Users. Work with Sales Managers to identify and convert distribution-based end user More...

Bachelor's degree in Business Administration or related field. Excellent communication skills and ability to build strong business relationships. Deep understanding of sales processes and selling techniques. Ability to analyze and use data to improve sales performance. Knowledge o More...

Term: 9 monthsLocation: Riyadh KSAExperience requirement: 1015 YearsProject scope: Card products business Support (Debit & Credit)Language requirements: English fluency Arabic is a plusReporting to Head of CardsRole:Launching new disruptive products;Revamp of existing product suite;Fi More...

Strong technical knowledge: A deep understanding of the product or service for which you provide technical support, and the ability to understand and solve customer technical problems. Communication Skills: The ability to communicate clearly and effectively with customers, whether vi More...

Minimum high school diploma; A university degree in information technology or a related field is preferred. Strong knowledge of operating systems such as Windows, Mac and Linux. Good understanding of networking concepts and protocols such as TCP/IP. Excellent technical skills and abil More...

Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement. Offer actionable insights to the product team to elevate the customer experience. Identify and address any gaps in processes or knowledge, and suggest improv More...

As part of the process initiated with the Research Department and in conjunction with the PSL bibliometric unit, ensure monitoring of the School’s signature charter Support for HAL coordination: implement operations linked to the database's quality approach (deduplication, More...

As an Administrative Support you will be part of our highly successful development team, utilizing your skills in the development and enhancement of our market leading software applications for the hospital and healthcare environment. Working with an extended highly skilled team, you More...

Business Administration: Responsible for managing vital organizational functions, including Human Resources, Business Planning, Business Finance, Organization Coordination, Organization Auditing, Budget Development, KPI Management, and Implementation Plan Tracking. The aim is to ens More...

Provision of material Creation of change sheets Creating a financial and time plan Communication across the company Reporting Requirements: Secondary school/university in the field of construction Also suitable for graduates Knowledge of technical documentation Knowled More...