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Digital Experience & Operations Senior Manager

Job Category: Information Technology jobs

Location: Jobs in Qatar,Qatar
Type : Full Time
Salary : Negotiable
No of Vacancy :
Experience Required : 3

Job Description
Our client, a global leading telecommunication company is recruiting for a Digital Experience & Operations Senior Manager to join their business in Qatar .Position Title Digital Experience & Operations Senior Manager Position Type Permanent Start Date August 2019 Duration Permanent Location Qatar Responsibilities: Create and implement strategies designed to improve the digital customer experience, satisfaction and conversion.Continuous development and improvement of website/app journeys, including responsibility for the creation of relevant and engaging digital content and creative by blending web analytics, customer insight and UX/UI best practices, responsible for developing strategies which deliver outstanding digital customer experiences.Ensuring service assurance across all functions of COPS (Quality / Measurement / Close the loop)Developing effective partnerships cross functional stakeholders, combined with excellent communication, planning and implementation skills to ensure the execution of the strategies.Play a key role in defining & executing Web site sprints as per business requirements.Optimize ways of working for efficiencies Operational support / change management for digital capabilities/assets (applications, website, OPEN UI, DAMS, etc...)Agile way of working with digital squads to deliver business outcomes.Qualifications: Graduate with Business Administration or other related field.Demonstrable expertise in UX and UI, digital content management and site optimization techniques, preferably at both a strategic and operational level.Experience in successfully leading and mentoring agile / DevOps teams in large multi-team environments. Outstanding communication skills, being able to explain technical concepts to people without deep technical knowledge.Strong track record of creating and delivering strategies and plans.Experience of implementing and analyzing A/B, or multi variant testing is highly beneficial.Ability to build strong working relationships across wide and varied business areas, effectively manage stakeholders.Effective budget ownership and management.Experience of successfully managing external agencies and suppliers.Proven experience of managing and developing team members you know of anyone within your network who may also be interested in this position, would you please forward this ‘Email & Role’ to them.Please note:That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your cv for the position.Manning Global cannot consider your application for this role if you are working for the customer we are recruiting for If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you.This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.

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