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HomeJobs in Oman > Jobs in Masqat > Retail Jobs

Retail Operations Manager

Job Category: Retail jobs

Location: Jobs in Masqat,Oman
Type : Full Time
Salary : Negotiable
No of Vacancy :
Experience Required : 2

Job Description
The Retail Operations Manager will be in charge of promoting the Business Unit within the country, region and on a global scale. They will be expected to :deliver exceptional serviceensure sales, margin and profit are achieved in line with overall business strategyoversee and manage the day to day retail operations effectively and efficientlymaximising salesensuring security of stocks and cashClient DetailsThe client is a one of the world's largest travel retailers. They have a world wide presence a range of duty free and duty paid retail outlets across the Middle East, Asia Pacific, Europe and the Americas.DescriptionThe key responsibilities of this role include:Drive retail business turnover and profitsEnsure maximum sales and profits are achievedPlanning, forecasting and allocation of resourcesLead, manage and develop the Retail Management TeamEnsure the delivery of exceptional customer service and shop floor standardsMaximise financial returns from retail operationsEnsure sales targets are met through liaising with Duty Managers and SupervisorsMotivating the Retail Management Team to ensure sales growth via customer satisfactionManaging staffing levels to meet demands (off peak and in peak)Driving improvements leading to an increased sales (shift excellence/rostering tools/real-time sales analysis)Implement and drive improvements leading to better On-Shelf AvailabilityProviding leadership, motivation and ongoing coaching within the operation to creating a successful environment for staffLiase with the MIS, Finance Department, Purchasing, Security, DM's, Marketing and Merchandisers to maximise sales and return on sales for the businessWorking with Buying and Marketing Teams to deliver exceptional product to customer (including promotions)Coordinating with the Retail Management Team and Training Manager to deliver and ensure training to the shop floor teamWorking with the logistics team to minimise stock loss, ensure shelf availability targets of 97%Working closely with the Buyers to perform product range reviews to drive profitability and reducing aged stockDriving growth and implementing change programmes with the Retail Management TeamMonitoring local developments that can affect the nature of the businessAct as a key influence between the Airport Operations and the Business Unit Management TeamEnsure day to day smooth running of the retail spaceResolving operational issues with Airport Operations TeamEnsuring fair and consistent performance management cultureSupervising regular reviews of shop floor staff and working with the General Manager to asses Duty Managers ProfileThe ideal candidate will :Have a proven track record in the development and operation of retail operations (8+ year's experience)Have a third level qualification in a relevant business disciplineBe Sales and Performance drivenHave strong management and proven interpersonal abilityHold significant stakeholder management experiencePossess the ability to identify and evaluate opportunities for and to implement changePossess the ability to adapt to varying cultures, work ethics and practicesBe self-motivated and able to develop a result orientated environmentBe inspirational and can develop motivated goals orientated teamStrong Financial and Commercial acumenTravel Retail experience desirableExperience in Buying/Supply Chain operationsJob OfferCompetitive SalaryExperience in a exciting and upbeat work environmentTravel Retail ExperienceJob Details Posted Date: 2019-07-28 Job Location: Muscat, Oman Job Role: Other Company Industry: Retail/Wholesale Preferred Candidate Career Level: Management

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