TELEPHONE OPERATOR
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2 - 3 years
KWD 1 - 100
Any Nationality
N/A
1 Vacancy
Job Description
- Provide the customers with the information about the hotel and its surroundings;
- Provide prompt, correct communications support;
- Transfer incoming calls promptly to the appropriate extension;
- Assist guests to make long distance calls by instructing them on the appropriate procedures and/or placing calls for them;
- Take and deliver accurate and complete messages for the guests;
- Insure guest is awakened as requested by accepting, recording and executing wake-up calls;
- Provide a proper registration of passports of Russian and foreign guests.
- Handles guests needs or requests and reports complaints to the Telephone Supervisor
- Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
Employment Type
Full Time
