Subscription Management
Posted on :
20-01-2023
Employer Active
1 Vacancy
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Job Description
Req ID : 1871646
- Document and maintain the vision and business objectives across Customer Flexible Subscription Management processes for SVP Sales Operations sign off
- Articulate and document the degree of Customer self service capabilities required, consulting with the Cloud Customer Experience team
- Inform Global Process Owners (Quotations, Order, Revenue, Billing, Renewals) and IT of the expected Customer Journey for Self Service and Non-Self Service customer journeys
- Document and communicate new Customer self-service subscription processes and technology requirements ensuring alignment to strategic corporate objectives
- Work with Revenue Global Process Owner to co-document Flex Consumption Credit Subscription processes
- Work with other Global Process Owners (e.g., Quotations, Order, Revenue, Billing, Renewals) to document enhancements to existing Flex Credit subscription processes
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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