Service Desk Administrator
Posted on :
02-02-2023
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
8 - 9 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
02-02-2023
Job Description
Req ID : 1894670
- Effectively managing, developing, and training the service desk team.
- Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
- Conducting and sharing results from service and operation performance reviews.
- Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset.
- Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
- Being aware of and managing the costs of running the service desks.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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