SAP Quality Management Specialist

Responsibilities:

Performs inbound sampling & testing of raw & pack materials using approved method of analysis and check compliance with specifications / standards. Block and release materials using SAP

Submits detected non-conformities to the Quality Lead, Planning, Production and Supplier (raise SNCR in SAP / Tea system). Follow up with suppliers for corrective actions

Ensure rejected material returns advice completed timeously and ensure removal of poor-quality material from site back to suppliers.

Ensure that all transactions are recorded on SAP.

Carry out factory quality inspections on blends and packed products and advises whether to release finished goods to DC

Ensures that CRQS (consumer relevant quality standards) checks are conducted as per SOP and that any CRQS training is conducted as per need.

Ensures retention samples are kept for all product produced by line and for each shift.

Analyses and investigates consumer and customer complaints and follows up with appropriate corrective actions