- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards -
Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards -
Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests - Specific for Multimedia
Inform Department Manager of unavailable and nonperforming products - Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations -
Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
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