Retail Manager

Responsibilities:

• Engage your team in qualitative objective and drive thematic animation.
• You will lead your reports to create a positive and exciting work environment through Floor Management, ensuring all targets for the respective categories are achieved.
• Lead the supervisors to create a fun and exciting client experience, while ensuring that targets are met.
• Build a strong relations with VIP clients.
• Ensure your team will follow up on stock needs and merchandising needs liaising with Operations team to ensure target are met and client experience is delivered as per standards.
• Ensure your team will liaise with Quality Lead to ensure VM standards are met.
• In collaboration with the training & HR department, you will spot, promote and develop the talents of your team according to their career path and follow up on their training plan.
• Coach and follow up on a monthly basis on your team, allocating time for one to one meeting with each one of them to evaluate performances area of improvement and action plans.