Plan Administrator

Responsibilitis:

• Deliver superior analytical and consulting support to consulting teams and clients in a timely manner in line with MMB's target operating model.
• To provide technical support to clients and colleagues.
• Advanced communication with clients, colleagues and providers
• Adhere to MMB processes
• Accurate and timely completion and maintenance of MMB's systems to achieve set targets
• Ownership of delivery of tasks and proactively manage own workload
• Partner with internal/ external stakeholders to achieve best service for client
• Dealing with client and member queries (verbal and written), with support as appropriate in line with service level agreements to ensure timely client delivery
• Ensure quality of own work through right first time approach
• Champion continuous improvement within your team/location
• Develop and maintain appropriate technical and market knowledge
• Support revenue reporting activity as appropriate
• Quality checking of colleagues work to ensure accuracy