Black & Grey HR is recruiting for a digital transportation ecosystem based out of Dammam, KSA. Our client is looking to hire an experienced Operations Executive who will be responsible for continuous process improvement, stakeholder management and customer experience.
- Responsible for managing the flow of work and optimize operational activities
- Track and analyze various reports such as expenses sheets, delay statements, etc. and communicate the same with the Account Managers
- Receive the job order from the client/ CRM
- Confirm the ability and availability of order execution
- Major coordinator between the Commercial team and the various business units to receive constant updates throughout the execution process
- Update the system with the relevant status changes and notify the client accordingly as per the company s standard Service Level Agreement
- Maintain good relations with key persons inside the co. whether Headquarter or Business units and perform good networking inside the ports (Marine) to be able to utilize own connections to facilitate work whenever needed
- Participate in the market intelligence development
- Abide to the company s rules and regulations and ensure compliance to individual accounts Service Level Agreements (SLA)
Requirements
- Bachelors degree is a must
- +4 year in similar position in the field of (Logistics Trucking)
- Well organized & can Perform multi tasks
- Exceptional time management, verbal, and written communication skills
- Good Command of English and Hindi, Urdu is added advantage
- Problem Solver
Benefits
- Attractive Salary & Benefit
- Bachelor's degree is a must - +4 year in similar position in the field of (Logistics Trucking) - Well organized & can Perform multi tasks - Exceptional time management, verbal, and written communication skills - Good Command of English and Hindi, Urdu is added advantage - Problem Solver