Lobby Ambassador in Hotel in UAE, Abu Dhabi

• Creates positive, memorable, and efficient guest interactions within the hotel lobby and front desk.
  
• Provides engaging, entertaining, and inspiring guest service; meeting or exceeding property standards.
  
• Proactively greets guests within the lobby environment, identifying needs and fulfilling appropriately.
  
• Monitors traffic flow and guest queues within lobby; directing guests as appropriate to minimize wait times.
  
• Manages queuing system and procedures in accordance with property policies.
  
• Actively identifies, acknowledges, diagnoses, and resolves guest concerns following service recovery protocols.
  
• Identifies sales opportunities and promotes premium rooms, suites, and amenities to guests.
  
• Maintains comprehensive and accurate knowledge of amenities, outlets, and general information.
  
• Exceeds standards for personal appearance and grooming at all times.
  
• Facilitates lobby safety, cleanliness, and security.
  
• Performs all other job related duties as assigned.
  

Requirements

• Age: 21 - 32
  
• Male preferred
  
• Nice personality
  
• Punctuality and guest communication skills
  
• Being proactive and using good judgement when dealing with challenging situations
  
• Vaccinated or not against vaccination
  

Benefits

• 1 Year Contract
  
• 2700 AED Salary + 250 AED Language Allowance. In total 800$+ Service Charge not fixed (after 3rd month)
  
• Tips
  
• Accommodation
  
• Visa
  
• Insurance
  
• Transportation
  
• Flight Tickets
  
• Duty Meal
  
• Uniform
  
• Trainings