Employer Active
Responsibilities:
• Collaborate with the third-level engineering services team to resolve technical issues
• Build strong working relationships with peers and collaborate with engineers, managers and related departments
• Write and update solution articles to share technical knowledge internally and externally
• Perform network maintenance and system upgrade
• Lead multiple cases and prioritize tasks based on customer and business needs
• Follow standards-based processes (as defined in our quality management system)
• Continue own professional development by participating in ongoing training on our products and related technologies
Full Time
Fresh Graduates / Management Trainee / Intern / No Experience