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Head of Hospital Infection Control
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Head of Hospital Inf....
Hamad Medical Corporation
drjobs Head of Hospital Infection Control العربية

Head of Hospital Infection Control

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1 Vacancy
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Jobs by Experience

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0 - 8 years

Job Location

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Doha - Qatar

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 2272375

Responsibilities:


Maintaining a positive, empathetic and professional attitude toward customers at all times.


Responding promptly to customer inquiries.


Communicating with customers through various channels.


Acknowledging and resolving customer complaints.


Knowing our products inside and out so that you can answer questions.

Recommend potential products or services to management by collecting customer information and analyzing customer needs.


Processing orders, forms, applications, and requests.


Keeping records of customer interactions, transactions, comments and complaints.


Communicating and coordinating with colleagues as necessary.


Providing feedback on the efficiency of the customer service process.


Ensuring customer satisfaction and providing professional customer support.


Generating sales leads.


Meeting personal/team sales targets and call handling quotas.


Following communication procedures, guidelines and policies.




Requirements

Requirements

Languages: Arabic (native or fluent), English (professional mastery).


High school diploma, general education degree or equivalent.


Ability to stay calm when customers are stressed or upset.


Ability to multi-task, prioritize, and manage time effectively.


Comfortable using computers.


Experience working with customer support (3-4 years).


Familiarity with CRM systems and practices is a plus.



Employment Type

Full Time

Department / Functional Area

Doctor / Nurse / Paramedics / Hospital Technicians / Medical Research

Key Skills

About Company

Hamad Medical Corporation (HMC) is the main provider of secondary and tertiary healthcare in Qatar and one of the leading hospital providers in the Middle East. For more than three decades, HMC has been dedicated to delivering the safest, most effective and compassionate care to all its patients. HMC manages twelve hospitals – nine specialist hospitals and three community hospitals – as well as the National Ambulance Service and home and residential care services. In January 2016, HMC achieved the significant distinction of becoming the first healthcare system across the globe to have all its hospitals accredited by Joint Commission International under the Academic Medical Center accreditation program. Additionally, the National Ambulance Service, Home Healthcare Service, Stroke Service and Palliative Care, have all received this prestigious accreditation since 2011. To meet the needs of a rapidly growing population, HMC has announced ambitious plans to expand capacity across its

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