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Guest Experience Agent
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Guest Experience Age....
drjobs Guest Experience Agent

Guest Experience Agent

drjobs 1 - 1 years
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drjobs 1 Vacancy
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Guest Experience Agent
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Job Description

Req ID : 1983822

Responsibilities:

  • Greeting guests upon arrival and making them feel welcomed.
  • Administering check-ins and check-outs.
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties.
  • Delivering mail and messages.
  • Processing guest payments.
  • Coordinating with bell service and staff management.
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Processing meal and beverage requests.
  • Accommodating general and unique requests.
  • Diffusing conflict or tense situations with guests.

Company Industry

Accounting & Auditing

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

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