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Financial Controller
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Financial Controller
drjobs Financial Controller العربية

Financial Controller

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1 Vacancy
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Jobs by Experience

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6 - 7 years

Job Location

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Doha - Qatar

Monthly Salary

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Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1880899
  • Primary responsibilities and tasks include, but are not limited to the following:
  • Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., restaurant & bar, front desk, business center, lounge, etc.)
  • Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
  • Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
  • Escort guests to their rooms upon check-in and explain the features of the hotel and guest room
  • Transport luggage upon check-in and check-out, maintaining the security of luggage and guest items
  • Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
  • Communicate with departments using the proper equipment and etiquette
  • Maintain knowledge of hotel amenities, features, and hours of operation
  • Demonstrate effective sales techniques to upsell hotel's amenities and products
  • Maintain updated information regarding area attractions, local events, activities, and services
  • The answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved
  • Contact appropriate individual or department (e.g., bell person, housekeeping) as necessary to resolve all guest calls, requests, or problems
  • Maintain cleanliness of the front-drive, including sweeping, shoveling snow, and disposing of trash and debris
  • Maintain the integrity of company proprietary information and protect company assets
  • Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
  • Maintain complete knowledge and comply with company policies and procedures
  • Maintain neat, clean, and professional appearance according to standards
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
  • Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs
  • Develop and maintain a positive working relationship and support the team to achieve our goals
  • Attend required training and meetings
  • Monitor inventory and order general office supplies. Notify loss prevention/ security of any guest reports of theft.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating, and coaching employees; serve as a role model and first point of contact of the guarantee of fair treatment/ open door policy process
  • Monitor, report, and strategize best practices to improve gss rankings for it to be in the top 25% of the autograph collection.
  • Maintain a minimum of 10 social media/gss direct name mentions per month
  • Create 10 memorable moments for guests per month
  • All other duties as assigned, planned or un-planned

Employment Type

Full Time

Company Industry

Banking / Financial Services / Broking

Department / Functional Area

Finance / Treasury

About Company

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