Doorman

Responsibilities:

• Maintain the entrance and main door areas to ensure they are clean and tidy, free of obstacles and ensure that traffic through the driveway is controlled and organized
• Adhere to guest contact standards at all times
• Provide current knowledge of the services and facilities offered by the Hotel Assist guests in and out of taxis and other vehicles and assist to remove baggage from vehicles
• Obtain taxis for guests as required
• Assist guests with requests for transport and other information
• Knowledgeable of the events of the day and of daily Hotel activities Knowledgeable of VIP guests and whenever possible address such guests by name
• Has presence and alerts Security or Duty Manager of suspicious looking person(s)